8:15

Coffee and Registration

9:00

Welcome from the morning Chair

Hugh O'Connell

Hugh O'Connell

Political Correspondent, Sunday Business Post

SUCCESSFUL DIGITAL TRANSFORMATION

9:10

Pushing the boundaries of Public Sector IT

  • Meeting the expectations for the digital era
  • Combining the power of internal expertise with partnerships across the public, private and academic sectors
  • Harnessing disruptive innovation to find new ways of improving people’s interaction with government
Robert Watt

Robert Watt

Secretary General, Department of Public Expenditure and Reform

9:35

Technology demands within the Public Sector

 John Donnelly

John Donnelly

Country Leader and Regional Sales Director, Oracle Ireland

9:40

MORNING INTERNATIONAL KEYNOTE ADDRESS: The public sector’s journey to the cloud

Iain Patterson

Iain Patterson

Chief Officer, UK Cloud and former Director, Common Technology Services, Digital Government Services

10:05

How can an e-state provide people with more transparency and less bureaucracy?

The Estonian government is already one of the most tech savvy in the world; all citizens have microchipped ID cards that they can use to interact with the government and access data regarding their employment, tax, banking, health details etc. And going one step further, the Estonian government has launched e-Residency – a digital identity for non-residents that enables them to open a bank account or even incorporate a legal entity without ever having set foot on Estonian soil. Target e-citizens include foreign investors, business people, scientists and similar. Developing an e-state, the government has continuously paid particular attention on cybersecurity.

Kristi Karelsohn

Kristi Karelsohn

Ambassador of Estonia in Ireland

10:30

Morning Break

10:55

PANEL DISCUSSION: Becoming digital leaders: Innovation and its discontents

  • The power of open – how standards, software and data can foster the necessary change for IT innovation
  • Avoiding data for data’s sake – becoming experts in data science and analysis to enrich public sector data assets
  • Addressing the gulf in digital capacity – ensuring skills are developed and shared across sectors
  • Adopting a strategy of experimentation for disruptive technologies such as IoT, Distributed Ledgers, Machine Learning and Microservices architecture
Colin Bray

Colin Bray

Chief Executive Officer, Ordnance Survey Ireland

Tim Willoughby

Tim Willoughby

Head of Digital Services, An Garda Síochána

Ruth Buckley

Ruth Buckley

Head of ICT and Business Services, Cork City Council

Richard Corbridge

Richard Corbridge

CIO, Health Service Executive

COUNTRY FOCUS

11:35

CASE STUDY FROM THE UK: The role of user-centred design in digital transformation

  • Digital transformation and the focus on user needs
  • What is user-centred design?
  • The role of content
Trisha Doyle

Trisha Doyle

Head of Content Design, Digital Cabinet Office, UK

12:00

CASE STUDY FROM THE NETHERLANDS: How the Netherlands is making open data a permanent right for all…

Open data can be used to hold governments accountable for the decisions they make and the public funds they spend. But what are effective strategies when you’re dealing with a fragmented decentralised government system with 400 local governments, a variety of government agencies with different mandates and responsibilities and reluctant bureaucracies?

 Arjan El Fassed

Arjan El Fassed

Executive Director, Open State Foundation and former Dutch Member of Parliament

12:30

Questions and answers session

12:45

Lunch

1.55

Welcome back from afternoon Chair

2:00

INDUSTRY CASE STUDY: ESB Networks future proofs Ireland’s electricity network to meet changing customer needs

Our speaker will discuss the IT systems in place at ESB Networks which help manage the entire network from a central control room. This is of particular importance during stormy conditions when significant damage can done to the network and customers lose supply. During storms our speaker and his team work closely with the OEP and Department of defence on crisis management…

Derek Hynes

Derek Hynes

Operations Manager, ESB Networks

2:20

PANEL DISCUSSION: GDPR for Central and Local Government

The GDPR will take effect under Irish law from 25th May 2018. We are officially on a countdown to when everyone must be compliant and there is still much still for local and central governments to do. There are several options to pursue.

Alex Brown

Alex Brown

Director, Veritas Technologies

Cathal Ryan

Cathal Ryan

Head Consultant, Office of the Data Commissioner

Noreen Walsh

Noreen Walsh

Assistant Principle, Department of Justice

3:00

AFTERNOON KEYNOTE ADDRESS: Digital culture and behaviours before technology

Most organisations are moving to so-called digital operating models. They are introducing self-service, automation and new technology methods for service design, delivery and collaboration. Yet many transformation projects still fail or under-deliver, and whilst the technology is sometime to blame, often there are other reasons for digital under-performance, relating to organisational ‘culture and behaviours’. What are these issues and what do we do about them? Who should lead on this aspect of change management – HR? IT? The CEO? There is plenty of evidence to suggest what works and what doesn’t, and how digital delivery differs from traditional delivery of ‘excellent IT in modernised government’. But it’s also sometimes ignored in the ‘rush to digital’. This keynote will provide some practical insight and advice, challenging boards and CIOs in government to think differently about digital methods.

Jos Creese

Jos Creese

'The most influential and innovative CIO in the UK' and former Public Sector CIO

3:30

LOCKNOTE ADDRESS: Digitising Ireland: A perspective from the Government’s Chief Information Officer

Barry Lowry

Barry Lowry

Government CIO

3:50

Questions and answers session

4:00

Conference Close